Shipping Information
Shipping Methods and Costs
Depending on the item(s) you purchase on www.twids.com and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.??At checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.??Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout.??Generally, you will have the option of upgrading your shipping method for faster delivery (such as Third Day, or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
• USPS Media Mail, (7-14 business days)?Most media items including CD's, books and VHS tapes can be shipped via the USPS Media Mail service. You can expect delivery within 7-14 full business days.?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• Giftcard - Ground, (6-10 business days)?Most Gift Cards may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 6-10 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout??
• Standard, (3-6 business days)?Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 3-5 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout?
• Giftcard - Third Day, (3-4 business days)?Most Gift Cards may be shipped to the 48 contiguous United States via Third Day service. You can expect your order to arrive within 3-4 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• 2 Day, (2 business days)?Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• One-Day, (1 business day)?Most items may be shipped to the 48 contiguous United States via One Day service. You can expect your order to arrive within 1 full business day. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• Freight Delivery, (7-14 business days)?Some heavy or oddly shaped items must be shipped alone via a freight trucking company. Usually, Oversized Items arrive in 7-14 full business days after leaving the warehouse. Most Oversized Items leave the warehouse within seven full business days. (An estimate of when a product leaves the warehouse is indicated on the Product Detail page.)?Business days are Monday-Friday, excluding federal holidays within the United States. Because this is a larger and heavier item, it can only be sent via ground freight; therefore, we cannot offer expedited shipping. The freight trucking company is not responsible for unloading the item from the truck or carrying the item into the building. Your item is likely to be heavy and large; therefore, we recommend that you have someone with you to help you unload the item and bring it inside. ??Products indicating Inside Delivery will include delivery over the first threshold of your home. It does not include flights of stairs, assembly or debris removal. ??
• Premium Freight, (7-14 business days)?Oversized items are heavy or oddly shaped items that must be shipped alone via a freight trucking company. Usually, Oversized Items arrive in 7-14 full business days after leaving the warehouse. Most Oversized Items leave the warehouse within seven full business days (An estimate of when a product leaves the warehouse is indicated on the Product Detail page.)?Many oversized items on this site may be shipped via a premium delivery service called Silver Service Delivery. If this option is available it will be noted on the Product Detail page and during Checkout. ??Products indicating Inside Delivery will include delivery over the first threshold of your home. Please note that set-up, assembly or debris removal is not included in Silver Service delivery service. ??Business days are Monday-Friday, excluding federal holidays within the United States. We suggest you save the item's original box for a short time in case a return is required.??
• Giftcard - Overnight, (1-2 business days)?Most Gift Cards may be shipped to the 48 contiguous United States via Overnight service . You can expect your order to arrive within 1-2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. "??
Alaska or Hawaii
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to Alaska or Hawaii via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• 2 Day, (2 business days)?Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
P.O. Boxes
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to P.O. Boxes in the United States via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• PO Box Service, (2-5 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
P.O. Boxes in Alaska or Hawaii
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to P.O. Boxes in Alaska or Hawaii via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• US Postal Services, (3-8 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
Military APO / FPO Addresses
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to Military APO / FPO addresses via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• US Postal Services, (3-8 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
P.O. Boxes in the U.S. Territories, including the U.S. Virgin Islands and Puerto Rico
• US Postal Services, (3-8 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
U.S. Territories, including the U.S. Virgin Islands and Puerto Rico
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to the U.S. Territories via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• US Postal Services, (3-8 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses
Shipping Rules and Restrictions
• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
• The shipping cost shown for an individual item reflects what you can expect to pay if the item ships alone. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. Your actual shipping and handling cost will automatically compute on the Shipping Options page of checkout.
• Please allow for additional shipping and handling time for all oversized items shipping via a freight trucking company. These items cannot be expedited.
• You will not be charged for any item until it is shipped to you.
• Please call a Customer Service Specialist at 1.800.654.3095 if you have any questions.
Estimated Delivery Dates
• Shipping your items on time is very important to us. For many items, we calculate Estimated Delivery Dates to help you find out when these items are expected to arrive. An Estimated Delivery Date is a calculation of several factors, including item availability, allocation time in our warehouse, the shipping method you select and the final shipping destination.
• When we can accurately calculate Estimated Delivery Dates, we'll provide them to you during Checkout, as well as in your Order Confirmation email and Order History. Please note that Estimated Delivery Dates are estimates only, and are not guaranteed. Due to many factors, Estimated Delivery Dates can also change between the time you place the order and receive an order confirmation. We do our best to provide accurate estimates and provide you with several other resources for tracking your order, such as order detail and tracking links.
• For more information about the shipping options you have, visit our Shipping Methods and Costs page. If you'd like to learn more about tracking your order, visit our Order Status help page.
Depending on the item(s) you purchase on www.twids.com and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.??At checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.??Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout.??Generally, you will have the option of upgrading your shipping method for faster delivery (such as Third Day, or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
• USPS Media Mail, (7-14 business days)?Most media items including CD's, books and VHS tapes can be shipped via the USPS Media Mail service. You can expect delivery within 7-14 full business days.?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• Giftcard - Ground, (6-10 business days)?Most Gift Cards may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 6-10 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout??
• Standard, (3-6 business days)?Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 3-5 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout?
• Giftcard - Third Day, (3-4 business days)?Most Gift Cards may be shipped to the 48 contiguous United States via Third Day service. You can expect your order to arrive within 3-4 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• 2 Day, (2 business days)?Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• One-Day, (1 business day)?Most items may be shipped to the 48 contiguous United States via One Day service. You can expect your order to arrive within 1 full business day. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• Freight Delivery, (7-14 business days)?Some heavy or oddly shaped items must be shipped alone via a freight trucking company. Usually, Oversized Items arrive in 7-14 full business days after leaving the warehouse. Most Oversized Items leave the warehouse within seven full business days. (An estimate of when a product leaves the warehouse is indicated on the Product Detail page.)?Business days are Monday-Friday, excluding federal holidays within the United States. Because this is a larger and heavier item, it can only be sent via ground freight; therefore, we cannot offer expedited shipping. The freight trucking company is not responsible for unloading the item from the truck or carrying the item into the building. Your item is likely to be heavy and large; therefore, we recommend that you have someone with you to help you unload the item and bring it inside. ??Products indicating Inside Delivery will include delivery over the first threshold of your home. It does not include flights of stairs, assembly or debris removal. ??
• Premium Freight, (7-14 business days)?Oversized items are heavy or oddly shaped items that must be shipped alone via a freight trucking company. Usually, Oversized Items arrive in 7-14 full business days after leaving the warehouse. Most Oversized Items leave the warehouse within seven full business days (An estimate of when a product leaves the warehouse is indicated on the Product Detail page.)?Many oversized items on this site may be shipped via a premium delivery service called Silver Service Delivery. If this option is available it will be noted on the Product Detail page and during Checkout. ??Products indicating Inside Delivery will include delivery over the first threshold of your home. Please note that set-up, assembly or debris removal is not included in Silver Service delivery service. ??Business days are Monday-Friday, excluding federal holidays within the United States. We suggest you save the item's original box for a short time in case a return is required.??
• Giftcard - Overnight, (1-2 business days)?Most Gift Cards may be shipped to the 48 contiguous United States via Overnight service . You can expect your order to arrive within 1-2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. "??
Alaska or Hawaii
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to Alaska or Hawaii via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• 2 Day, (2 business days)?Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. ?Shipping costs for orders placed on this site are based on the weight of the total order. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
P.O. Boxes
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to P.O. Boxes in the United States via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• PO Box Service, (2-5 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
P.O. Boxes in Alaska or Hawaii
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to P.O. Boxes in Alaska or Hawaii via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• US Postal Services, (3-8 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
Military APO / FPO Addresses
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to Military APO / FPO addresses via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• US Postal Services, (3-8 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
P.O. Boxes in the U.S. Territories, including the U.S. Virgin Islands and Puerto Rico
• US Postal Services, (3-8 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses?
U.S. Territories, including the U.S. Virgin Islands and Puerto Rico
• USPS Media Mail, (7-14 business days)?Most media items may be shipped to the U.S. Territories via USPS Media Mail service. You can expect your order to arrive within 7-14 full business days after leaving the warehouse. Business days are Monday-Friday, excluding federal holidays within the United States. Media items include most books, music, films, computer-readable media and some other forms of printed media weighing less than 70 lbs.?
• US Postal Services, (3-8 business days)?Most items may be shipped via US Postal Service, but some restrictions apply. You can expect delivery within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.?The following items cannot be shipped via US Postal Service at this time: items over 70 lbs., freight-only items and flammable items. ??
• Giftcard - US Postal Service, (6-10 business days)?Gift Card Shipping to PO Box, Alaska, Hawaii, APO/FPO or US Territory addresses
Shipping Rules and Restrictions
• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
• The shipping cost shown for an individual item reflects what you can expect to pay if the item ships alone. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. Your actual shipping and handling cost will automatically compute on the Shipping Options page of checkout.
• Please allow for additional shipping and handling time for all oversized items shipping via a freight trucking company. These items cannot be expedited.
• You will not be charged for any item until it is shipped to you.
• Please call a Customer Service Specialist at 1.800.654.3095 if you have any questions.
Estimated Delivery Dates
• Shipping your items on time is very important to us. For many items, we calculate Estimated Delivery Dates to help you find out when these items are expected to arrive. An Estimated Delivery Date is a calculation of several factors, including item availability, allocation time in our warehouse, the shipping method you select and the final shipping destination.
• When we can accurately calculate Estimated Delivery Dates, we'll provide them to you during Checkout, as well as in your Order Confirmation email and Order History. Please note that Estimated Delivery Dates are estimates only, and are not guaranteed. Due to many factors, Estimated Delivery Dates can also change between the time you place the order and receive an order confirmation. We do our best to provide accurate estimates and provide you with several other resources for tracking your order, such as order detail and tracking links.
• For more information about the shipping options you have, visit our Shipping Methods and Costs page. If you'd like to learn more about tracking your order, visit our Order Status help page.

